Haringey Cleaner Accessibility Statement

This accessibility statement explains how people can use the Haringey Cleaner service in an accessible way. It covers the steps we take to support disabled users and others who may need adjustments when accessing information about cleaning services in the Haringey Cleaner area.

We want as many people as possible to be able to use this service confidently. This means you should be able to navigate key content, understand information clearly, and request alternative formats where needed.

Our accessibility commitment

We aim to meet the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines set out how to make digital content more usable and accessible for people with a wide range of access needs, including visual, hearing, cognitive, and motor impairments.

We review our content and design regularly to improve clarity, reduce clutter, and support users in locating Haringey Cleaner service information quickly and easily.

Screen-reader support

The Haringey Cleaner service is designed so that key information can be accessed using screen readers. We use clear headings, descriptive text, and logical reading order so that screen-reader users can move through sections without confusion.

We aim to make form fields, buttons, and interactive elements understandable when read aloud. Where images are used, we work to provide meaningful alternative text when the image conveys important information about cleaning services or options in the accessible Haringey Cleaner area.

Keyboard navigation

The Haringey Cleaner service is built to be usable with a keyboard, without needing a mouse or touch screen. Users should be able to move through links, buttons, and form fields using the keyboard alone. We aim to keep the tab order logical, so you can move forward and backward through content in a clear and predictable way.

We also aim to ensure that the visible focus indicator is clear, so you can see which part of the page you are on when navigating the Haringey Cleaner information using only the keyboard.

Text, layout, and readability

We use simple language wherever possible, and we structure pages with headings and short paragraphs to make them easier to scan. Content about the accessible Haringey Cleaner area is written to be clear and direct, helping users understand what services are available and how to use them.

Users can normally adjust text size and colours through their browser or device settings, and the layout is intended to respond to different screen sizes, including mobile devices and tablets.

Ongoing improvements

Accessibility is an ongoing process. We know there may be areas where the Haringey Cleaner service can be clearer or easier to use. We are committed to reviewing feedback, updating features, and improving the overall accessible experience for all users in the Haringey Cleaner area.

As standards, technologies, and user expectations change, we will continue working to ensure that key cleaning service information remains accessible and usable.

Contact for accessibility requests

If you find any part of the Haringey Cleaner service difficult to use, or if you need information in a different format, you can contact us and explain what you need. For example, you may request large print, easy read, audio description, or another format that better meets your access needs.

When you contact us, please tell us which page or section of the Haringey Cleaner service you were using, what you were trying to do, and what support or format would help. This information will help us understand the issue and respond more effectively.

We will review all reasonable accessibility requests and aim to respond within a reasonable timeframe. Your feedback plays an important role in helping us improve the accessibility and usability of the Haringey Cleaner service for everyone.